Telephone
Perth Zoo Administration: (08) 9474 0444
Zoo Friends Membership, Adoptions and Donations: (08) 9474 0350
24 hr Recorded Information Line: (08) 9474 3551
Fax: (08) 9474 4420
General email and complaints
For general inquiries, comments or complaints related to the animals or facilities of Perth Zoo, please use email@perthzoo.wa.gov.au or fill in the form below. If you are a student, please see the note below.
Events email
For information about an event at Perth Zoo, visit our Events at the Zoo page or emailevents@perthzoo.wa.gov.au
Fundraising and membership counter
Phone (08) 9474 0350 for information on donations, Zoo Friends, adopt-an-animal, paw prints and Project Sun Bear or email fopz@perthzoo.wa.gov.au.
Please allow at least one working day for a response.
Requests for sponsorship or giveaways
Due to the volume of requests for giveaways and free tickets we receive, our capacity to respond is limited to those which align with our conservation objectives.
Perth Zoo
PO Box 489
South Perth 6951
Western Australia
Street Address
Perth Zoo
20 Labouchere Rd
South Perth 6151
Western Australia
Student requests/research
A great deal of information about Perth Zoo and its operations can be found on the Zoo’s website and in its annual report. The current and previous editions of the Perth Zoo Annual Report are available in hard copy from in all University libraries (in the Serials or Reserve sections) and in the State Library of WA or on this webpage. Students are asked to use these references — and other, more traditional resources — as a first point of reference.
Due to the sheer number of requests that we receive each day, it is recommended that general animal questions and inquiries (i.e. not specific to the animals or operations of Perth Zoo) may be more immediately resolved via encyclopedias and other traditional research references.
Please note that zoo keepers are unable to respond to requests personally and cannot be interviewed for school projects or assignments.
As with all correspondence, we will endeavour to respond to email inquiries within ten working days in accordance with our Customer Service Charter (pdf). Thank you for your understanding.
Information for Students of Marketing, Commerce and Tourism
Perth Zoo is a popular choice for students undertaking research assignments in various marketing and tourism related subjects. Students are asked to use the information and study tips above as well as below as a first point of reference.
- Due to the number of enquiries received Perth Zoo regrets that we are unable to meet in person with student groups.
- Market Research students are not permitted to conduct their own market research surveys within Perth Zoo or outside the Zoo’s front entrance.
- Perth Zoo is unable to provide copies of its Marketing Plans or Market Research results to students as these documents are confidential.
Email Enquiry
Please use this form for email enquiries, feedback, compliments and complaints.
